Frequently Asked Questions

Your guide to shopping the latest trends at OMRON Brand Shop

How long does shipping take for my order?

Standard shipping usually takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Exchanges can be processed for different sizes or colors if the stock is available.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim and oversized styles.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my package in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress.

Are the materials used in your clothing sustainable?

At OMRON Brand Shop, we are committed to ethical fashion. Many of our collections feature organic cotton and recycled polyester, as indicated in the product descriptions.